What the AI check means and why answers vary
The "What AI tells them" card shows one answer each from ChatGPT, Gemini and Perplexity, asked today at city level. Answers change from one run to the next.
Some customers ask an AI assistant instead of searching Maps. The "What AI tells them" card shows what three of them said about your kind of business in your city.
What we do
After your Maps scan completes, our search-data provider asks ChatGPT, Gemini and Perplexity a question a customer in your city might ask. For each one, the card shows:
- the answer, with the date
- your business highlighted, or a note that it wasn't mentioned
- chips for the sources the answer cited
Each answer is labeled "one answer, asked today".
Why answers vary
AI assistants write a new answer every time. The same question asked twice, minutes apart, can name different businesses. Models are updated, and the sources they read change. So one answer is a sample, not a score. A missing mention today doesn't mean you'll be missing tomorrow, and a mention doesn't mean you'll always be there.
We show each assistant separately and never treat one as standing in for another.
City level, not street level
The question is asked for your city. It isn't tied to your grid points or to anyone's location. That's different from the Maps scan, which is measured point by point.
The cited sources
The sources are the websites the assistant drew on: directories, review sites, local news, business websites. If your competitors appear there and you don't, getting listed on those sites is a concrete step you can take.
What we can't do
We don't control what AI assistants say. If an answer is wrong about your business, we can't change it. Correct your details on your own website, your Business Profile and the sources the answer cited.
In the agency plans
The agency plans ask the assistants after the weekly scan of each location's main keyword. With the AI visibility add-on, each assistant is asked three times and the result reads "named in k of N answers", and Google AI Mode is measured on the map grid. See Agency plans and white-label.
Good to know
- The AI check runs only after a completed scan of the same business, and it counts toward your free limit.
- Some assistants aren't available in every country. The card then says "not available in this market".
Didn’t find your answer? Contact us