Why I'm not found

The lookup can't find my business

When you see "No matching business found", try these:

• Add the city, or the area, after the name.
• Use the name exactly as it appears on Google Maps, without slogans or extra words.
• Check the country. We only search the country you selected. Use the language and country switcher at the bottom of the page.
• Check your listing on Google. New, unverified, suspended or recently changed profiles may not show in Maps results yet.

The scan shows "20+" everywhere or almost everywhere

"20+" means we checked the top 20 results at that point and you weren't in them. Common reasons:

• The search term doesn't match your profile. If your primary category is "Cosmetic dentist" and you scanned "emergency dentist", you may not appear. Try a term closer to your category.
• The grid is wide. Points far from your address favor businesses closer to them. Try a smaller distance between points.
• Strong competitors nearby with more reviews or a better-matching category.
• A profile problem on Google, such as an unverified or suspended profile.

Check you scanned the right business

If two businesses have similar names, make sure you picked yours from the list. We match your business by its Google listing, not only by name.

A failed point is not "20+"

A failed point means our provider couldn't return a result there. It says nothing about your ranking. See Reading your results.