Deleting my data

The free checker has no accounts, so most of what we hold about you is what you gave us in the lead form.

What we hold

• Lead form entries: your email address, the option you picked and a record of your consent.
• Scans you ran: the business, the search term and the results. They are linked to a pseudonymous visitor key for 30 days, after which that link is removed.
• Questions you asked about your results in the chat, with the answers. They are linked to the same visitor key for 30 days.
• Rate-limit records: a counter under the same visitor key, never your network address itself. These are deleted automatically within 30 days.
• Support messages you sent us.

How to ask

Email privacy@listedlocal.io:

1. Send it from the email address you want deleted. If you can't, tell us the address and we'll send a confirmation link to it.
2. If you want scans removed, include the scan links.

We confirm when it's done, within 15 days.

What we do

• Delete your lead form entries in every country you used.
• Stop our lead and report emails to your address. We only email you again if you ask us to, for example for a sign-in link.
• Delete the scans linked to your lead form entries, with their AI answers, AI summaries and results chats, unless someone else's data uses them too. A person on our team reviews those and any other scan links you send.
• If we passed your details to a partner agency, ask it to delete them and give you its name.

We keep a short record that you asked: the date, the consent version, a one-way hash of your email address, our ticket reference and how many records we deleted. It lets us show we acted and stops us contacting you again.

What we can't delete

• Your Google listing. Business details in our results come from public Google Maps listings, and the business can appear when other people scan the area. Changes to the listing go through Google. If you're a sole proprietor and your name is your business name, write to us and we'll look at your objection.
• Data a partner agency already holds. We ask the agency to delete it, and you can also contact the agency directly.
• Payment records at Paddle, if you bought a plan. Paddle keeps them for tax purposes.

More about your rights

Our privacy policy lists all your rights, including access to a copy of your data, and the rules in your country.