Free limits and why a scan can be refused
Every scan costs us real money, so free use has a daily limit per visitor, a total daily capacity and a bot check.
What's free
- Looking up your business
- Scans of up to 5×5 (25 points)
- The AI check, after a completed scan
No account or card needed.
Why there are limits
We pay our data provider for every grid point and every AI answer. To keep the checker free, we limit how much each visitor can use per day and how much the checker can spend in total.
Why a scan was refused, and what to do
Your free scans for today are used up. We count free use per visitor by network address. Offices, shared Wi-Fi and some mobile networks put many people behind one address, so someone else on your network may have used the allowance. Try again tomorrow.
The checker's capacity is used up. There is a total limit across all visitors, per hour and per day. When it is reached, new scans have to wait. This isn't about you. Try again in an hour, or tomorrow.
The bot check didn't pass. We use Cloudflare Turnstile to keep automated traffic out. It can fail when an ad blocker, privacy extension or strict browser setting blocks it, when JavaScript is off, or on some VPNs. Reload the page, pause the extension for listedlocal.io, or try another browser or network.
Your business selection expired. A business you pick stays valid for one hour. If you see an error after leaving the page open, search for the business again.
Live scans are paused. We sometimes pause live scans for maintenance or when our data provider has a problem. Try again later.
The AI check was refused. It needs a completed scan of the same business first, run from the same network.
Getting the same result again
If the same scan (same business, search term, grid size and spacing) completed in the last 24 hours, you see that saved result instead of a new scan. A new scan with the same settings becomes possible after 24 hours. A partial scan isn't reused, so you can run it again straight away; it counts toward your free limit.
What support can't do
Support can't raise your limit, reset it or run scans for you. Automated use of the checker isn't allowed under our terms. If you need regular scans for several businesses, an agency plan does that: see Agency plans and white-label.
Didn’t find your answer? Contact us