Help
How the free Google Maps ranking check works, how to read your results, the free limits and what happens to your data.
- Agency plans and white-labelWhat the agency plans include, how white-label reports and the client portal work, and what the AI visibility add-on adds.
- What the AI check means and why answers varyThe "What AI tells them" card shows one answer each from ChatGPT, Gemini and Perplexity, asked today at city level. Answers change from one run to the next.
- What Listed Local measuresWe count page views and a few steps with PostHog in the EU, without cookies, and never on agencies' white-label pages.
- Billing and paymentsPaddle sells the agency plans as merchant of record and handles payment, tax and invoices.
- Deleting my dataHow to ask us to delete your email address, lead form entries or scans, what we delete and what we can't.
- Free limits and why a scan can be refusedEvery scan costs us real money, so free use has a daily limit per visitor, a total daily capacity and a bot check.
- How the scan worksListed Local runs the same Google Maps search from a grid of points around your business and records where you appear at each one.
- The lead form and what happens nextWhat happens to your email address after you pick "Email me the report", "Match me with a local SEO specialist" or "I'm an agency".
- Listed and Listed LocalThe service is called Listed Local, runs on listedlocal.io and is run by Agily AB in Stockholm, Sweden.
- Why my rank changes across the mapGoogle weighs how close each business is to the searcher, so your position changes as the searcher moves.
- Reading your resultsWhat the map colours, average rank, top-3 coverage, "20+", failed points, competitor table and fix list mean.
- Weekly report emailsHow an agency turns on weekly report emails for a client, when they go out, what the client's contacts receive and how a contact stops them.
- Why results differ from what I see on my phoneYour phone search uses your exact location, your Google account and the moment you search. Our scan uses fixed points with no personal history.
- Why I'm not foundTwo different problems: the lookup can't find your business, or the scan shows you outside the top 20.
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